Help & Support > Holidaymaker FAQs

Holidaymaker FAQs


What happens when I confirm my booking?

If you are new to Off the Beaten Track, follow the prompts to set up your free account. You will then be asked to confirm your booking dates, property and details and enter your payment details. Wh...

When and how do I pay?

We collect your credit card details at the time of booking, but your card will not be charged until the landowner has confirmed your stay. Off the Beaten Track accepts Visa, Mastercard & American E...

How do I cancel a booking?

Cancellations can be organised by contacting us at support@otbt.co.nz. If you cancel after the booking has been accepted and confirmed your booking will be subject to the terms of the cancellation p...

Can I book for someone else?

Sorry, the answer is no. The person named on the booking must be partaking in the holiday. You can however buy custom vouchers, contact us on info@otbt.co.nz to find out more....

Holidaymaker FAQs

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