Help & Support
Remind Me Later - get us to remind you about this before your booked stay
If you select 'Remind Me Later' and then book a stay at this property we will send you an email before your stay reminding you of the AddOn Experiences available.
You can then follow the link in the ...
How do I cancel my booking?
If you need to cancel your booking for any reason, please get in <a href="https://offthebeatentrack.co.nz/contact-us">contact with us</a>.
We will process the cancellation and any applicable refund...
Can I change the dates on my booking?
If you need to change the dates of your booking, add, or remove a day then you will need to get in contact with us.
Please send us the new dates that you wish to change to. We will check with the l...
We will now be taking bookings from May 11.
Rest assured if travel restrictions are extended and affect your booking, we will offer postponement or refund options.
Previous Update from...