Help & Support
Dont forget the Add-ons
Many of our OTBT properties offer add-ons such as meals, activities, items, and experiences for guests.
Prior to your stay, you will receive a reminder of your upcoming booking. If you have forgot...
How do I cancel my booking?
If you need to cancel your booking for any reason, please contact us on [email protected]
We will process the cancellation, and determine any and any charges or refunds that may apply.
Can I change the dates on my booking?
If you need to change the dates of your booking, add, or remove a day then you will need to get in contact with us.
Please send us the new dates that you wish to change to. We will check with the l...
We are operating business as usual. For covid cancellation, please visit our policies page...