If you need to change the dates of your booking, add, or remove a day then you will need to get in contact with us. Please send us the new dates that you wish to change to. We will check with the l...
We are operating business as usual. For covid cancellation, please visit our policies page
Many of our OTBT properties offer add-ons such as meals, activities, items, and experiences for guests. Prior to your stay, you will receive a reminder of your upcoming booking. If you have forgot...
If you need to cancel your booking for any reason, please contact us on support@otbt.co.nz We will process the cancellation, and determine any and any charges or refunds that may apply. Please...