COVID-19 Update: We are still accepting bookings at Alert Level 2! You can still plan your getaway with confidence. If COVID-19 affects your travel we will provide you with a refund.
Help & Support > Policies

Policies


Cancellation Policy

There are four policies that we enforce to protect both landowners and guests. A landowner's cancellation policy can be found on their listing page and in the Guest Dashboard once a booking has be...

Terms and Conditions

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Privacy Policy

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. Wh...

Competition Entry Terms and Conditions

Closing date for entry will be 9pm Friday 22nd May 2020. The winner will be chosen at random within 7 days of the competition closing, from all entries received. The winner will be notified by e...